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CC / EFT → Statement

1. Card on file rejects with hard decline and Auto Convert = Statement (with or without fees)

2. The payment on file is manually updated

CC / EFT → Returned

1. Client preference "Return expired accounts after 30 days" is set to True and the account is past due and 30 days past expiration and the returns process is run
2. The account is manually flagged for return and the returns process is run
3. Client preference "Return expired accounts after 120 days past due" is set to True and the account is 120 days past due and the returns process is run

CC / EFT → Canceled

1. The account is manually cancelled and the cancelation process is run
2. Card on file rejects with hard decline and Auto Convert = Canceled ^{(coming soon for IBB)}

Statement → CC / EFT

1. A payment on file is manually added

Statement → Returned

1. Client preference "Return expired accounts after 30 days" is set to True and the account is past due and 30 days past expiration and the returns process is run

2. The account is manually flagged for return and the returns process is run
3. Client preference "Return expired accounts after 120 days past due" is set to True and the account is 120 days past due and the returns process is run

Statement → Canceled

1. The account is manually cancelled and the cancelation process is run

Returned → Returned - 3rd Party Collections

1. The account is manually flagged to be sent to a third party collections agency and the returns process is run