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November 7, 2024

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New Features

  • Pre-Tax Revenue Insights: Clubs using Revenue Analytics can now view pre-tax revenue in their KPIs and transaction details. This feature offers a clear breakdown of revenue before and after taxes, supporting clubs where taxes are included in membership/add-on payments or calculated during sign-up.

  • Flexible Billing Day for Invoice-Based Billing: Clubs using invoice-based billing now have the option to update billing days for individual accounts, providing added flexibility in managing billing cycles.

Member and Account Management Enhancements

  • Improved Renewal Validation: Enhanced validation ensures that renewal dates entered in Member Management do not overlap, providing accurate renewal details and consistency across Member Management and Expiration List reports.
  • New “Add Member” Permission: A new user permission allows authorized users to add new members directly from Member Management, simplifying membership additions and improving administrative control.
  • Enhanced Membership Cancellation Settings: A new setting in Client Preferences now prevents member cancellations if non-member add-ons are still active, ensuring all add-ons are accounted for before cancellation.

Reporting and Analytics Improvements

  • Memberships Report Enhancements: The Memberships report now includes columns for “Sign Date,” “First Due Date,” “Start Date,” “Expiration Date,” and “Renewal.” These updates offer clearer insights into membership timelines and renewal types.
  • Membership Analytics Accuracy: Enhanced tracking for prospects converted to members on the same day for improved reporting accuracy.
  • Transaction and Revenue Reporting Consistency: Adjusted Merchant Remit Summary and Revenue Analytics to ensure passthrough fees appear accurately.

Accessibility and Usability Updates

  • User-Friendly ACH Enrollment: Updated visuals assist users entering ACH information during enrollment, making the process smoother in Member Enrollment and Online Join.
  • Mobile Prospect Enrollment: Improved compatibility now enables seamless prospect enrollment from mobile devices.

Invoice-Based Billing Enhancements

  • Proration Setting for Payment Increases: Clubs can now choose to apply proration for payment amount increases through a new setting in Client Preferences, offering greater control over membership billing practices.
  • Billing Cycle Date Flexibility: Clubs can now adjust billing cycle dates multiple times within the same cycle, allowing for more responsive billing management.
  • Pro-Rated Invoices in Auto-Drafting: Automatic drafting now includes prorated invoices, ensuring accurate billing for all members.

Bug Fixes and Stability Improvements

  • Point of Sale and User Information Accuracy:
    • Corrected display issues in Payments at ASF, now accurately showing employee information for POS transactions.
    • Updated Member Enrollment to ensure salesperson selection is available, correcting cases where enrollments incorrectly appeared as online.
  • Transaction Accuracy:
    • Corrected display and classification issues for add-on rejections and transaction types.
    • Improved validation for add-on payment information to prevent expired entries.
  • Cash Drawer Reconciliation: Transactions are now blocked from processing when the cash drawer is closed, ensuring accurate drawer reconciliation.
  • Enhanced Club Check-In Performance: Optimized performance for club check-in and door access for clubs using invoice-based billing.
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