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We’re excited to share the latest updates, including new features, enhancements, and improvements to help you deliver a smoother, more efficient experience for both staff and members.

New Features

1. Member Payment History API
A new API allows you to retrieve detailed payment history for individual members, including payments made both online and in-club, within a selected date range. This feature is available globally.
Learn more here.

2. Member Check-In API
Check members into your club seamlessly using our new check-in API. Responses include access approval or denial, reasons for denial (if applicable), and account-related alerts. This replaces the legacy check-in API and is now globally available.
Learn more here.

3. Location-Specific Access Management

• Offers and Member Restrictions:
  Enhanced access management allows club-specific restrictions across multiple locations. You can also set individual member restrictions that differ from account-level settings.
  Previously in pilot; now globally enabled.
  Learn more here and here.

• Online Check-In:
  Online check-ins now verify access using member and account location-specific restrictions, ensuring accurate eligibility checks.
  Previously in pilot; now globally enabled.

• API Check-Ins:
  Location-specific club restrictions are now referenced during API-driven check-ins (e.g., door access systems) to determine access eligibility.
  Previously in pilot; now globally enabled.

Improvements

1. Member Search Enhancements

• Members can now be searched using their phone number in both Scheduler and Point of Sale.

2. Cash Drawer Reporting

• A new option allows you to print cash drawer balance details, formatted for both receipt paper and standard printers.

3. Member Account Enhancements

• Document Storage: There’s no longer a limit on the number of documents you can add to a member’s account.
• Freeze Updates: Changes to account freezes now update instantly without requiring a page refresh.
• Expiration Date Adjustments: Staff can once again adjust term account expiration dates by a single day.
• Replacements: When replacing an account, prior rejection counts are now reset automatically.

4. Online and Point of Sale Improvements

• Text now displays correctly in Online Enrollment when a black background is used.
• Payments are handled more efficiently when processing multiple dues and add-ons at the same time in Point of Sale.
• Users associated with notes or actions in Member Management are now displayed inline for clarity.
• ACH on File is now available as a payment option for additional account statuses.
• The enter/return key can now be used to initiate searches in Point of Sale.

5. Contract Clarity

• Total contract values now clearly display whether taxes are included.

Invoice-Based Billing (IBB) Enhancements

• Return item fees are now handled correctly for Canadian clubs.
• Access freeze end dates can be set in the past to immediately end freezes.
• Dues and add-on payments processed on the same day are now managed more smoothly.
• Invoice handling has been improved to prevent unexpected pre-generation of future invoices after changes.
• Agreements upgraded with price increases now update invoices correctly.

Thank You for Your Feedback

These updates reflect our continued focus on providing better tools and functionality for your clubs. If you have any questions or need additional support, feel free to reach out to our team!