How can we help?

The Calendar section of the branded mobile app will display your gym's full class schedule. Any events created by your gym that are available for you to sign up for will be displayed here.

Navigation

You can navigate the calendar by scrolling through each day, and by expanding the upper section to view each month

Selecting a day in the calendar view will scroll you down to that day's events. Once you find an event you wish to attend, select it.

Lastly, you can view the events of any reciprocal locations by clicking the Home icon. If your club has multiple locations that you can access, you will find those other locations in this list. Select a different location to view that location's events

Scheduling an Event

Once you find an event you wish to schedule for, select it from the list of events. This will display the event details, such as the start date and time, the duration, and the availability.

NOTE: Events that require sessions to be purchased will have a icon. If you do not already have the sessions on your account, you will either need to purchase them through the app (see below) or from inside the facility.

Scroll down to the bottom of the event and select Book Event. If the event requires sessions that you have already purchased, you will also need to select those sessions before booking. Once you are booked, a green checkmark will be displayed on the event 

Equipment

Some events will also require you to reserve a specific piece of equipment. After selecting Book Event, you will see the available equipment slots you can reserve. Select one of the available equipment slots, then select Confirm.

Once you have a piece of equipment reserved, you can use the View Equipment option to change your selection if needed.

Purchasing Sessions

Some events may require the purchase of certain sessions in order to attend. These events are indicated by a icon in the event view. You can purchase these sessions while at the facility, or you may be able to purchase them directly through the app.

NOTE: In order to purchase sessions through the app, you MUST have a credit/debit card on file with your membership account. If you do not have any card on file, you must purchase the sessions in the club

To purchase sessions for a specific event:

1. Select the event from the Calendar
2. Scroll down to the bottom of the event details and select Purchase Sessions

3. This will display all available items for purchase that are valid for the selected event. Once you find the session pack you wish to purchase, click Buy

4. Review the details of the purchase, then select Buy Now. A confirmation receipt will be sent to the email address on your account

Once you have the sessions purchased, you can register for the event (see above)

Cancelling Events

In some cases, you may be unable to attend an event you had registered for and may need to cancel. To do this:

1. Select the event you are cancelling from either the Hub page, or find the event in the Calendar

2. Scroll down to the bottom of the event details and select Cancel Booking